Frequently Asked Questions
- I have never shopped online, how will I know Kirkland Jewelry is reliable?
Kirkland Jewelry has been on the market for over 60 years. Thomas and Barbara Kirkland had a dream of establishing a quality jewelry store built on honesty, integrity, and personal service. Tommy Kirkland carried on that dream by expanding the store to new heights and creating personal relationships with each customer; Today, Ken Kirkland is the second generation family owner carrying on the tradition of excellent service and quality jewelry. Kirkland Jewelry has become Dothan’s largest and most reputable family jewelry store where close attention to competitive prices and customer service is unsurpassed.
- Why should I choose Kirkland Jewelry?
As a family owned shop, Kirkland cares about each and every customer making their experience memorable.
Our specialties include, but are not limited to, engagement rings, wedding rings, diamonds, pearls, gemstones, watches and silver jewelry. We carry many designer brands including Benchmark, Gabriel, Mikimoto and Sylvie.
- What services does Kirkland Jewelry offer?
We do offer custom designs, jewelry repairs, watch repairs and financing. Please see below for more information.
- If I want a custom design, what should I do?
We will be happy to schedule a one-on-one meeting. You can call us 334-793-1793 or send us an email here. It will be our pleasure to help! Please bring pictures, ideas, drawings, your imagination and our designers will make it come true!
At Kirkland Jewelry, we offer a preview of your design in three dimensions. You will be able to zoom in, out and rotate your piece to see all details.
- I have an old piece of jewelry, are you able to restyle it?
Yes! We can work with you and your piece and make out something new! You can bring in the jewelry and we will work on a design and re-style the piece. You can hold onto past memories, sentimental values, and still trendy! You can read more here.
- What are the jewelry repairs Kirkland does?
We do Ring Sizing, Rhodium Platinum, Chain Soldering, Pearl Stringing, Engraving, Stone Setting, Diamond Replacement and Prong Replacement. Please contact us directly at 334-793-1793 or click here to send us a message.
- Do you offer financing?
Yes, we offer competitive financing for US customers through Synchrony Bank, and they offer 12 month or 18 months. Please stop by today or call us at 334-793-1793.
- Where can I visit Kirkland Jewelry?
We are located at 1728 W Main St, Dothan, Alabama. We are open Monday-Friday from 9:30AM-5:30PM. In addition, we are open 24 hours at https://www.kirklandjewelry.com/